Privacy Policy

Privacy Policy

Introduction

Welcome to https://elderly-care-pharr-texas.primarycareaid.com (hereafter referred to as “Elderly Care Pharr Texas,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in compliance with various international privacy laws and regulations, ensuring your rights and freedoms are respected.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://elderly-care-pharr-texas.primarycareaid.com
  • Any mobile applications or services provided by us
  • Online forms, surveys, and interactive features on our platform
  • Information collected through third-party integrations or links to external sites

Please note that this policy does not extend to privacy practices of other platforms, applications, or services accessed through links on our website. These third-party entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • When you create an account and use our applications or services as an authorized user
  • During your visits to our websites, including any interactions with related web resources
  • Whenever you receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various types of personal data, including but not limited to:

  1. Account Information: Details required to set up and manage your user account, such as usernames, passwords, and profile preferences.
  2. Payment Information: Data related to transactions, including payment method details, billing addresses, and order history.
  3. Financial Information: Financial records and banking information, if you choose to link your accounts for seamless services.
  4. Purchase Information: Items or services purchased from us, along with associated pricing and quantity.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for user authentication and service delivery.
  6. Location Data: Geolocation data provided by your browser or device settings to personalize content and location-based services.
  7. Feedback: Any comments, reviews, or responses you provide to improve our services.
  8. Social Media Information: Data from social media platforms when you interact with us through these channels.
  9. Product Information: Details about products or services you express interest in or purchase from us.

We collect this data through various methods: user input forms, account settings, browsing interactions, analytics tools, and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and improve our service offerings. Cookies are small text files stored on your browser that allow us to recognize your device and gather specific types of data:

  1. Strictly Necessary Cookies: These ensure basic functionalities, such as enabling login, navigation, and access to secure areas of our site.
  2. Preference Cookies: Used to remember user preferences, such as language settings or display options.
  3. Analytics Cookies: Facilitate analytics tracking, helping us understand how visitors interact with our website content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the retention period expires or when the purpose for data collection is fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

Elderly Care Pharr Texas implements robust security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and storage.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to protect against emerging threats.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected data from your child without your consent, please contact us at the address provided below, and we will take immediate action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access, rectification, or erasure of your data
  • Restriction or objection to the processing of your data
  • Data portability rights
  • The right not to be subject to automated decision-making and profiling

To exercise these rights or if you have any data-related inquiries, please reach out to our privacy team using the contact details provided.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/regulatory reasons. Any modifications will be posted on this page, and the updated policy will take effect upon publication. We encourage you to review this page periodically for any changes.

Contact Information

For any questions, comments, or requests related to privacy, data protection, or this Policy, please contact us: